How to Add a New Report Recipient?

Follow these steps to add a new report recipient:

1. Click on the “Log in” button in the top menu to access the admin pages.
2. In the top menu, click “Monitor.”
3. From the submenu, select “Share.”
4. In the left-hand menu, click “Recipients.”
5. Click the “Add” button.
6. Fill in the recipient’s details and click “Save”.
7. Navigate to “Reports” in the left-hand menu.
8. Select the current report and scroll to the bottom of the page.
9. Under “Select recipients” link the recipient to the agents who should receive the report.
10. Configure additional report settings such as alerts and delivery time.